Creating Webinars? This Could Happen to You…
When I used to work in the corporate world (IBM and AT&T) I use to have to follow lengthy project plans to execute the deliverables. One of the things we would always do when creating the plan is to create a contingency plan for some of the things that may go wrong during the execution of the project.
Project Managers create these all the time when there are risks for things not going as planned. We would just sit down and create a list of all the possible problems we could have and what we were going to do if they happened. I carried over this thinking to my Webinar Recording services as well. I keep a list of everything that has ever gone wrong with a live Webinar (and a few I think might happen one day) and I have my backup plan for how I am going deal with 
them. Clients usually appreciate the thought that goes into making sure we do not have disasters during the call. Below is a list of some of the things that have occurred with me or fellow VAs during live calls and Webinars. Would you know how to handle them?
1. Client’s cable goes out and they lose their Internet.
2. Major problems with conference calling service audio quality right before teleconference.
3. People can’t get on call once call has started.
4. After recording has been done, one of students decides they do not want their voice on the recording
5. The Webinar software records the presentation but not the chat session. You want the chat too.
6. Client mutes all the viewers and halfway through call viewers lose visuals and can’t tell host about it.
7. No one shows up for Webinar.
If you have any Webinar disasters of your own and how you handled them please let me know.
Best,
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